Cael Travels is thrilled to offer worldwide delivery for all your outdoor and travel needs. Our goal is to ensure your items reach you promptly and in perfect condition.
Heres what you can expect from our shipping policy:
1. Processing Time
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All orders or travel materials (e.g., tickets, travel kits, or booked packages) are processed within 1–3 business days after receiving your confirmed order or request.
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You will receive a notification once your order or materials are ready for delivery or pickup.
2. Shipping Methods & Delivery Estimates
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We ship using trusted courier services. Delivery times vary depending on location:
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Domestic Orders: 3–7 business days
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International Orders: 7–21 business days (may vary due to customs)
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Shipping charges will be communicated at the time of order.
3. Payment Method
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Please note: Cael Travels does not offer electronic payment methods at this time. Payments must be made via alternative method such as cash on delivery.
4. Order Tracking
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Once your order has shipped, we will provide tracking information if available.
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Please allow up to 48 hours for tracking updates to appear.
5. Lost, Stolen, or Damaged Packages
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Cael Travels is not responsible for lost, stolen, or damaged shipments once they are handed to the courier.
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If issues arise, please contact the courier with your tracking details.
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For assistance, you may also contact [email protected].
6. Address Accuracy
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Customers are responsible for providing correct shipping addresses.
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Orders returned due to incorrect or incomplete addresses may incur additional shipping charges.
7. Contact Us
For questions about your shipment or our shipping policy, contact: